Support

We've put together a FAQ's section to help you use the site.

Frequently Asked Questions

Who I am ordering from?

You are ordering directly from Basingstoke East District Scouts. Badge orders will be fulfilled by our badge secretary. If you need to get in touch you can do so by emailing badgeorders@bescouts.org.uk.

Where will my order be sent to?

During the ongoing COVID pandemic, our badge secretary will get in touch with you or your group contact directly to arrange delivery of your badge order. Once we return to face to face Scouting returns we will enable some more choices for getting your orders.

How do I pay for my order?

Once your order has been completed an invoice will be generated and emailed directly to your treasurer. You will also receive a copy of this email. Payments should be made directly to Basingstoke East District Badge account.

How will I know my order have been received?

You will receive an email confirming that you order has been received within a few minutes of placing the order. Once the badge secretary accepts the order you will receive a further email confirming this.

I need to get in touch

Please email badgeorders@bescouts.org.uk if you need to contact the District Badge Secretary.

Video Walkthrough